Status Page
No current issues have been observed.
Topic | Description |
|---|---|
Endpoint or Feature | White-label UI -- Sandbox Only |
Summary | The white-label UI authentication returns 500 erros |
Date Issue Began | 3:30pm EST on 01-Apr-2024 |
ETA To Resolution | 9:00am EST on 02-Apr-2024 |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | White-label UI |
Summary | The white-label UI is not responding to requests. |
Date Issue Began | 3:30am EST on 6-Mar-2024 |
ETA To Resolution | 4:37am EST on 6-Mar-2024 |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | Transaction ingress in the sandbox environment. |
Summary | The main database in the sandbox environment is undergoing a migration. API endpoints related to transactions will not respond as normal. |
Date Issue Began | 5:00pm EST on 19-Jan-2024 |
ETA To Resolution | 10:00am EST on 20-Jan-2024 |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | All transactions hitting the sandbox database |
Summary | The main database in the sandbox environment is unresponsive. Most API endpoints will not return proper responses. |
Date Issue Began | 10:28am EST on 9-Jan-2024 |
ETA To Resolution | This issue has been resolved (12pm EST on 9-Jan-2024) |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | All transactions hitting the sandbox database |
Summary | The main database in the sandbox environment is unresponsive. Most API endpoints will not return proper responses. |
Date Issue Began | 08:11pm EST on 14-Dec-2023 |
ETA To Resolution | The issue has been resolved (8:30am EST on 15-Dec-2023) |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | All transactions hitting the sandbox database |
Summary | This is an emergency maintenance on the Sandbox database |
Date Issue Began | 05:40pm EST on 08-Dec-2023 |
ETA To Resolution | The issue has been resolved (6:00am EST on 09-Dec-2023) |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | All transactions hitting the sandbox database |
Summary | The main database in the sandbox environment is unresponsive. Most API endpoints will not return proper responses. |
Date Issue Began | 07:00am EST on 08-Dec-2023 |
ETA To Resolution | The issue has been resolved (10:45am EST on 08-Dec-2023) |
Workaround | None |
Topic | Description |
|---|---|
Endpoint or Feature | All sandbox enpoints |
Summary | The sandbox environment is unresponsive. Returning 502 Bad Gateway errors |
Date Issue Began | 07:30pm EST on 05-Sep-2023 |
ETA To Resolution | The issue has been resolved |
Workaround | None |

