Content Provider Integration
Once your agreement with Triple is executed, we'll pair you with a member of the Content Team that will guide you through the integration process.
We'll setup a kickoff call, followed by joint weekly meeting to ensure that we're making progress each week toward getting your program live, and stand up a communications channel to continue the discussion between our meetings.
This page is not a replacement for any of that joint work - just an overview of the topics that we'll cover during integration.
During our work together, we'll tackle the following:
- Technical Questions and Project Scoping - make sure we're all aligned on the basics of your content / merchants.
- Data Integration - interrogate the data to make sure we have what we need to board merchants and process rewards successfully.
- Customer Service - define customer support contacts and handoff procedures for second level inquiries.
- Billing Setup - share account information to ensure the flow of funds.
- Technical Integration - connecting the pipes to create merchants, create offers, create merchant locations, monitor and approve rewards.
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Following completion of the technical integration, we'll move to End to End testing.